Objective measurement of capability and performance is at the heart of what we do. To helps clients understand their current position and prioritise their activities, we help drive business improvement through objective data.
We provide fully customised customer surveys assessments, measure past and future customer service levels. The assessments deliver succinct guidance on the critical initiatives that will increase sales to existing clients by improving client engagement strategies.
Client engagement can be a competitive advantage for your organisation, including benefits such as:
The Sales Performance Meter is a free online survey designed for a single individual to answer a set of questions from the MHI Sales Best Practices Study. Respondents automatically receive a report on areas of focus based on their responses.
The Sales Performance Meter: